Document and map current business processes, workflows, and systems using various tools (e.g., flowcharts, process maps).
Conduct thorough analysis of existing processes to identify inefficiencies, bottlenecks, and areas for improvement.
Develop recommendations for process improvements to enhance efficiency, reduce costs, and improve overall business performance.
Collaborate with cross-functional teams, including operations, finance, HR, IT, and others to ensure alignment on process improvement initiatives.
Promote a culture of continuous improvement by identifying ongoing opportunities for process enhancements.

Bachelor’s degree in Business, Information Systems, or a related field.
3+ years of experience in business process analysis, process improvement, or a related role.
Proficiency in process mapping tools such as Visio, Lucidchart, Miro, or similar.
Strong analytical and problem-solving skills with the ability to interpret data and provide actionable insights.
Excellent communication and collaboration skills, with the ability to work effectively with stakeholders at all levels of the organization.
Experience with Six Sigma, Lean methodologies, or similar process improvement frameworks.
Knowledge of business operations, systems, and workflows across various departments.
Certification in process improvement methodologies (e.g., Six Sigma, BPMN) is highly desirable.

Business Process Analyst

Key skills