Review and verify accuracy of procedural codes (CPT & CDT) and billing information
Submit claims to insurance companies and follow up on outstanding payments
Research and rectify denied claims including investigating denials, contacting insurance companies and resubmitting claims for reprocessing
Complete follow-up and resolve aged insurance claims
Provide client assistance over telephone with payment related inquiries, ensure client accounts are current, establish payment plans and related assistance
Performs routine payment related deposit operations
Requirements
Associates degree in related field with at least one year experience or High School diploma plus three – five years experience in clerical & billing operations, to include working knowledge of third party payor procedures and practices
Demonstrated customer service, communications, data entry and problem solving skills
Ability to work independently with a high degree of accuracy and detail in a fast paced environment
Ability to use MS Office Suite, Internet, e-mail and electronic health record systems