Manage a large scale Service Delivery projects to effectively deliver deployment, integration and migration services to a major customer.
Responsible for all aspects of the delivery including: delivery to SLA/KPI, resource forecasting, workload balancing, continuous service improvement, resource management and customer reporting.
Bridge the technical delivery teams and the customer facing side (sales, account management, support).
Ensure dedicated governance continuity from project design and capability build to integration, migration and operation.
Requirements
A degree in Electrical Engineering, Telecommunications, or Computer Science or 8 years equivalent practical work experience.
5 years of industry related proven record of successful service delivery, preferably in network deployment and migration environments
A solid technical background, with proven understanding of large IP networks and Nokia products – Data Center knowledge will be considered an advantage
Current knowledge of Nokia business units, processes and internal stakeholders as well as previous Technical Project Management experience will be evaluated as differentiators
Proven knowledge of and strong understanding of project management tools and methodology, certification would be an asset
Excellent leadership and people management skills
Strong interpersonal skills and experience in a multicultural and cross functional team environment
Action oriented, decision making
Ability to negotiate and moderate discussions
Experience with complex networks on a multi-vendor environment.
Very good communication skills and willingness to learn and advance your career on both technical and non-technical expertise.
Benefits
Corporate Retirement Savings Plan
Health and dental benefits
Short-term disability, and long-term disability
Life insurance, and AD&D – Company paid 2x base pay
Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
Paid time off for holidays and Vacation
Employee Stock Purchase Plan
Tuition Assistance Plan
Adoption assistance
Employee Assistance Program/Work Life Resource Program