Manage HR technology projects, data, and processes to enhance the efficiency of HR operations and systems
Consult with HR colleagues and other departments to determine HRIS needs and provide insights to leadership into how HRIS technologies can support the organization's long-term goals
Recommend forward-thinking strategies and innovative solutions for system enhancements, integrations, process improvement, customer service and user experience
Collaborate with various stakeholders, including HR teams, IT professionals, vendors, and end-users, to gather requirements, define project scopes, and manage expectations
Build project plans and schedules based on facts, constraints and probably consequences, executing projects on time, within budget and to defined specifications
Identify potential risks associated with HRIS projects and develop and implement strategies to mitigate disruptions including anticipating challenges related to data migration, system integrations, or user adoption
Maintain detailed documentation of project plans, milestones, and outcomes to facilitate knowledge transfer, audits, and continuous improvement
Conduct post-implementation reviews to assess the success of projects including gathering feedback, analyzing performance against objectives, and identifying areas for improvement in future projects
Monitor HRIS integrations to ensure they are functioning properly and work with team members cross-functionally to improve them
Perform system maintenance, including assisting in the review, testing, and implementation of HR information system upgrades or patches
Maintain HR information system tables and documents process and results
Provide technical support to HR staff and end-users, troubleshooting problems to ensure the smooth operation of HRIS systems
Provide production support including researching and resolving HR information system problems, unexpected results, or process flaws and recommend solutions or alternate methods to meet requirements
Generate reports/queries, including writing, maintaining, and supporting a variety of standard and custom reports or queries utilizing appropriate reporting tools
Maintain data integrity and oversee the accuracy, security and efficiency of recording and storing HR data using auditing and quality control processes
Conduct training with system and end users on new processes and functionality, including developing user procedures, guidelines, and documentation
Maintain awareness of current trends in HR technology with a focus on product and service development, delivery and support, and applying key technologies
Understand and comply with all applicable Company policies and rules
Requirements
Bachelor's degree in Computer Science, Human Resources, or related field or equivalent work experience
5+ years experience working in a senior capacity in an HRIS or another related role
Knowledge of Human Resources including employee movement data capture (onboarding, job changes, exiting) and HR record creation, maintenance, and retention
Proficiency in HRM software, such as Oracle HCM (preferred), Workday HCM, Criterion HCM, and PurelyHR
Proficiency in Oracle HCM OTBI Publisher report writing and fast formula writing
Proficiency in database management and security, as well as running SQL queries
Sound project management skills including the ability to create project plans, define scope, establish timelines/milestones, and manage project finances and budgets
Understanding and proficient use of qualitative/quantitative measurement and data collection design principles
Proficient with Microsoft Office Suite including the ability to use VLOOKUP, pivot tables, power query etc., in Excel
Good organizational and project management skills with the ability to prioritize and support multiple client groups simultaneously and meet deadlines
Good interpersonal skills with the ability to interview, facilitate, and collaborate with diverse subject matter experts and stakeholders, including leadership
Strong verbal and written communication skills, including the ability to communicate complex technical concepts/information in a clear and concise manner
Excellent analytical and problem-solving skills with the ability to use and analyze data to drive informed decisions, troubleshoot difficult issues and leverage data and learnings to drive continuous improvement
Knowledge of ATS and Talent modules is strongly preferred. Proficiency in HRM software, such as Oracle HCM, iCIMS, Workday HCM, etc.