Senior Epic Analyst, Cadence

Role Overview

• Lead position in analyzing clinical, business and/or technical processes and problems and formulating and developing recommendations for new and modified systems that meet client and/or internal project requirements
• Provides more advanced technical expertise than that of an Application Analyst in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
• Is generally assigned more complicated work efforts
• Gathers and works with departments to prioritize development initiatives and activities
• Provides analysis of workflow, recommends solutions, and implements application solutions to meet departmental needs
• Translates departmental requests into business functional requirements
• Performs financial analysis/business plan/impact assessment
• Supports internal customers in functional areas including, but not limited to, nursing, ancillary departments, Physician practice, patient accounting, medical records, finance, human resources, purchasing, sales, and contracts
• Ability to perform a variety of complicated tasks and may lead and direct the work of others
• Manages system upgrades and large projects
• Responsible for oversight of assigned Epic modules, workflows and system configuration
• Mentors Associate and Mid-level I/S Analysts in their roles and supervises work efforts as directed
• Coordinates the preparation, installation, deployment and production support of applications and Epic modules, including workflow analysis and flow charting, design specifications, programming and/or building, testing, training and implementation
• Manages the purchase of appropriate hardware/software for new projects
• under the direction of the respective IS Project Manager
• Develops a timeline for implementation and ensures that all steps are taken to close all outstanding issues regarding the new implementation
• Codes programs, maintains application tables/profiles/dictionaries, builds screens and/or pathways, and develops application support procedures to support customer requirements
• Develops creative uses of existing technology or finds ways to expand the use of technology in existing areas
• Accepts final responsibility for testing and debugging software before final deployment
• Responsible for coordinating efforts for assigned Epic modules
• Takes a lead role in maintaining customer relations and resolving customer issues related to software applications before involving the Manager
• Interacts with users to develop plans to resolve their problems regarding the use of applications
• Responsible for I/S communications to assigned departments concerning system status, downtime plans or other specific I/S involved events
• Functions as the primary technical liaison with the respective vendor(s) for all implementation and post implementation activities of specific Epic modules
• Functions as the lead department contact and provides project management support as required
• Maintains application contingency plan documentation for assigned areas, ensuring the plan is updated and tested at least once annually
• Mentors and trains assigned team members on implementation planning, work plan development, project management, system support and customer service, including Epic and legacy systems as assigned
• Prioritize and implement change control to all assigned systems and modules
• Completes tasks on time and meet assignment dates
• Checks processes and tasks and ensures data integrity for assigned applications, testing to ensure new code does not impact previous version
• Manages the work of others and assures tasks are completed on time
• Communicates with assigned departments, Epic representatives and Prisma Health end user community and acts as the "hub" of communication between the department and Prisma Health IS
• Investigates, identifies and prepares proposals to solve specific operational problems with all clinical operational areas, partnering with the department Director, Managers, and Supervisors of those departments
• May create training materials
• Incorporate various learning techniques to achieve desired outcomes
• Assesses curriculum to ensure users are able to pick up the knowledge needed to succeed when using the systems
• Performs other duties as assigned

Requirements

• Bachelor’s degree in Information Services, Health Administration, Business Administration, Health Sciences or related field of study
• Master’s degree preferred
• Five (5) years of experience in EPIC or integrated EMR experience
• In Lieu Of: Associate degree in Computer Science or a related field of study and six (6) years of related Information Technology experience in a business, computer science, or health care setting may be considered
• In Lieu Of: High School Diploma or equivalent and eight (8) years related Information Technology experience in a business, computer science, or health care setting including two (2) years of Epic related experience AND Epic certification in required module may be considered
• Epic certification in assigned Epic application discipline

Benefits

• Health insurance
• Paid time off
• Flexible work arrangements
• Professional development opportunities