Coordinate the scheduling and logistics of regional training sessions, including in-person and virtual events.
Serve as the primary point of contact for training sign-ups, session communications, and calendar management.
Ensure training materials and supplies are prepared and available for each session.
Maintain and manage regional training content and learner assignments within the LMS.
Track employee participation, course completions, certifications, and evaluation feedback.
Support basic LMS troubleshooting and issue escalation in collaborate with the global LMS team.
Maintain accurate training records and generate regular reports on attendance, completion rates, and learning metrics.
Assist the Regional Training Manager in analyzing training impact and identifying data driven areas for improvement.
Support compliance reporting and audit preparation when applicable.
Work closely with technical trainers to ensure they are equipped and supported for training delivery.
Coordinate with regional instructional designers to support localization of global content.
Assist with onboarding initiatives, skills development programs, and other regional training initiatives.
Provide administrative support to the regional training team, including meeting coordination, document management, and communications.

Associate’s or Bachelor’s degree in Education, Business, HR, or a related field (or equivalent experience).
2+ years in a training, administrative, or coordination role—preferably in a regional, operations, or technical environment.
Experience working with Learning Management Systems.
Strong organizational and time-management skills.
Proficient in Microsoft Excel, PowerPoint, and other office tools.
Familiarity with training logistics and basic instructional content formats.
Comfortable working in a fast-paced, cross-functional team.
Excellent attention to detail and verbal/written communication skills.

Senior Associate, Business Operations

Key skills