Systems Engineer, Senior Manager – SAP

Role Overview

• Drives Systems Engineering by reviewing performance and directing work efforts of Engineers and vendors to ensure alignment with company, stakeholder, and end user priorities
• Aligns Systems Engineering efforts across products and projects
• Understands enterprise goals and KPIs to ensure value is delivered against them
• Gains a thorough understanding of end user needs, both existing and potential, and uses that knowledge to help design infrastructure that exceeds expectations
• Communicates with key user and operational groups to understand business needs
• Elicits ideas and assists team members with gaining shared understanding of systems engineering techniques
• Markets and promotes Systems and Software Engineering capabilities so that end users understand the team's capabilities and the associated benefits
• Presents complex design concepts and rationale to multidisciplinary teams, as well as to key stakeholders and business partners
• Contributes to and makes recommendations for strategic plans in support of key objectives in a timely and fiscally responsible manner
• Provides guidance on configuration, debugging, and support for software engineering applications in SAP.
• Documents, reviews and ensures that all quality and change control standards are met
• Guides field and corporate roll-outs of technology
• Guides the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure/software needs
• Reviews specifications for complex technology solutions
• Provides regular status to leadership regarding progress of Systems Engineering efforts
• Reviews and approves purchase requests for hardware and software
• Makes suggestions that help drive operational excellence to create internal customer satisfaction and meet operational metrics
• Removes roadblocks and obstacles that may impair Systems Engineers to help ensure efforts meet strategic, financial, and technical goals
• Receives and prioritizes escalations and incoming requests from product teams and stakeholders
• Guides the production of in-house documentation around solutions
• Monitors tools and proactively helps teams struggling with systems issues
• Provides leadership, mentoring, and coaching to Systems Engineering professionals
• Attracts, retains, and develops top talent
• Conducts annual and mid-year reviews, reviewing individual development plans and providing performance feedback
• Fosters collaboration with team members to drive value and identify and resolve impediments
• Advocates for the end user and stakeholder by becoming associated with the product, empathizing with and understanding user needs
• Guides more junior team members in strategy, alignment, analysis, and execution tasks
• Participates in and contributes to learning activities around systems engineering core practices (communities of practice)

Requirements

• Experience with SAP, Cloud technologies; Micro services; Devops; SRE; CI/CD; web technologies (e.g., Java, spring, spring boot, angular, JVM etc.) & SOA/distributed applications architectures.
• Deep experience in SAP Order Management functions and classes with ability to understand entire SAP workflow starting from quote to revenue.
• Experience in THD Canada Order Management workflow/processes and core understanding of how business processes map to standard SAP functions.
• 6-8 years of relevant work experience
• Proficiency in complex SAP SD/MM configurations and custom development with strong knowledge of core SAP S4 architecture concepts.
• Proficiency in working as part of a collaborative, cross-functional, modern engineering team
• Proficiency in guiding more junior team members through software engineering fundamentals in a professional setting
• Proficiency in managing and growing team members in a professional setting
• Proficiency balancing workloads across teams
• Proficiency managing and growing vendor relationships; experience with vendor negotiations
• Experience with networking, system and hardware design and architecture, DBMS concepts, SQL programming, and client server concepts
• Experience with system and environment analysis, design, and optimization
• Experience monitoring the operational status and performance of application
• Experience working with cloud platforms such as GCP and Azure
• Proficiency in supporting a 24x7 retail operation.

Tech Stack

• Angular
• Azure
• Cloud
• Google Cloud Platform
• Java
• Spring
• Spring Boot
• SpringBoot
• SQL

Benefits

• Health insurance
• Retirement plans