Perform telecommunications and data center site systems maintenance.
Maintain and operate specific communication, switch, network, and interface equipment to provide quality service.
Maximize availability to our external and internal customers.
Perform shipping / receiving, inventory control, and keep accurate site documentation.
Installs and deinstalls equipment into Data Center racks.
Replace hard drives, memory, and cards on server equipment.
Install and test cabling between network and server equipment.
Monitor and review network circuits and equipment.
Perform Layer 1, physical circuit reliability acceptance testing with the carrier and the customer to validate the quality of the transmission path to the users’ equipment.
Assist with Layer 2 & 3 tests; adhering to protocol standards to validate interoperability and interfacing requirements to connect the customers into the TNS Network.
Work independently with indirect supervision.
Provide verbal and written communication with other team members, departments, and customers to ensure successful completion of work and provide proper hand-offs.
Move and Lift a minimum of 50lbs into telco racks.
Requirements
Has knowledge of commonly used network troubleshooting, installation, and testing concepts, practices, and procedures.
Demonstrates experience in working concurrently on several easy to reasonably complex projects with limited guidance required.
Demonstrates a strong ability to use independent judgment regularly in performance of job responsibilities.
Has a basic understanding of telephony and financial service networks.
Has a basic understanding of data center power configuration, including 3 phase power.
Performs job well under pressure and manages time effectively.
Able to work in a fast-paced environment.
Has a basic working knowledge of network circuitry, including both copper and fiber interfaces.
Experience with dark fiber is a plus.
Able to work well within a remote management.
In-depth understanding of Best Practices for Cable Installation.
Effectively communicates information verbally and in writing in a clear and coherent manner.