About this role
TRUMPF North America is a family-run, high-tech company looking for forward thinkers to join their team. The Field Service Engineer will travel to customer sites to install, service, troubleshoot, and repair CNC fabricating machine tools, ensuring optimal machine performance and customer satisfaction.
Responsibilities:
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
Requirements:
- Travel to install, services, troubleshoot and repair TRUMPF CNC fabricating machine tools at customer sites throughout the United States, Canada and Mexico
- Provide high-quality technical service to customers to ensure optimal sheet metal machine performance
- Document customer machine information and technical conditions and make improvement suggestions
- Train customers to operate and/or service machines to ensure maximum productivity
- Act as a TRUMPF Service ambassador and work directly with customers during installations and repairs to enable their business success
- Flexible, professional, curious, and bold!
- A hands-on problem solver experienced in electronics, digital circuits, wiring, mechanics, and hydraulics
- Focused on customer service and quality
- Technologically savvy and experienced in software and file management
- Eager to travel 100%