Manager, Executive Administration

Role Overview

• Establishes and monitors goals for the department and team members in collaboration with the teams they support.
• Provides employee performance planning and evaluations.
• Sets performance expectations, goals, development objectives and training plans as appropriate; monitors and evaluates employee progress.
• Evaluates and hires talent aligned to emerging business needs; ensures diverse and effective succession plans for all roles; encourages mobility and helps team members find stretch opportunities to expand their experience and skills.
• Creates meaningful and timely reporting tools to monitor satisfaction and service levels.
• Manages day-to-day operations, including driving metrics of the team, executing monthly evaluations, and coaching team members.
• Works with each supported leadership member to understand their administrative needs and provides support accordingly.
• Implements, and adjusts as needed, the support model commensurate with the organization's needs.
• Develops and maintains department standard operating procedures.
• Identifies business risks, implements effective controls, and evaluates controls’ success.
• Demonstrates strong leadership ability to guide or direct others through actions and influence while making good business decisions.
• Builds and maintains working relationships with Executive and Senior leaders, team members, vendors, and other department stakeholders.
• Identifies and manages mitigation of roadblocks for the department and individual team members.
• Participates in development of annual departmental budget, monitors budget and identifies budget discrepancies.
• Responsible for balancing team members’ workload to optimize the effectiveness of the department.
• Ensures procedures are documented so department staff is able to comply with policies and processes.
• Provides direction and leadership to staff; guide, coach, mentor and develop staff ensuring compliance with processes and procedures.
• Handles interviewing, hiring, promotions, transfers, performance appraisals, compensation, counseling and termination of staff.
• Develops and maintains staff by applying the necessary training and leadership that will allow internal growth and advancement.
• Develops the support structure of the organization, managing and developing existing staff as well as recruitment to ensure the structure is effective.

Requirements

• Bachelor’s degree (Business Administration, Marketing, Communications or similar) required.
• Seven (7) years of management experience required.
• Excellent team-oriented interpersonal and communication skills and ability to work effectively in a cross-functional team environment.
• Excellent facilitation skills with the ability to foster a collaborative & continuous improvement-minded environment.
• Minimal travel may be required.

Benefits

• Competitive wages
• Medical with telemedicine
• Dental and Vision
• Basic and Optional Life Insurance
• Paid Time Off (PTO)
• Maternity, Parental, Family Care
• Community Volunteer Time Off
• 12 Paid Holidays
• Company Paid Disability Insurance
• 401k (with employer match)
• Health Savings Accounts (HSA) with company provided contributions
• Flexible Spending Accounts (FSA)
• Supplemental Insurance
• Mental Health and well-being: Employee Assistance Program (EAP)
• Tuition Reimbursement
• Wellness program