Lead technology strategic and operational planning to achieve business goals
Prioritize technology and AI initiatives and coordinating the assessment, deployment and management of current and future systems
Assess industry, technology, and competitor trends to identify opportunities to apply technology, AI, and Automation to improve revenue and EBITDA
Own the relationship with business operations team and executives
Own relationship with current and potential vendors
Partner with department leaders to understand business strategy, demand, and priorities and help the business propose programs/projects which will drive those strategic goals
Leverage and optimize both new and existing hardware /software with a focus on collaboration, automation, and efficiencies across business units
Direct continuous improvements of systems and procedures
Anticipate how business strategy or policy changes will impact systems and processes
Identify opportunities for appropriate and cost-effective investment in IT systems and resources, including staffing, sourcing, procurement and in-house development
Participate in the development of IT and business budgets
Develop business case justifications and cost/benefit analyses for IT spending initiatives
Measure effectiveness of deployed solutions
Evaluate and qualify technology solutions/platforms
Participate in client programs and audits as required for optimal utilization, effectiveness, and success

Bachelors Degree in Information Systems, Computer Science, Engineering, Business or technical discipline
Professional educational certificates such as Certified Business Relationship Manager (CBRM), Project Management Professional (PMP), technical certifications or equivalent experience
5+ years of experience managing and directing an IT function including experience in strategic planning and execution
5+ years of experience facilitating the development and implementation of business initiatives and projects
Proven experience in strategic IT planning, organization, and development
Working knowledge of project management methodologies and systems
Advanced knowledge of the pharma commercialization process
Advanced knowledge of Laboratory Information Management Systems (LIMS) and related lab acquisition and analysis software

IT Business Relationship Manager

Key skills