About this role
Role Overview
- Deliver exceptional customer service and create a positive atmosphere for residents.
- Drive leasing performance and support team development.
- Promote a service-oriented office environment that prioritizes resident satisfaction.
- Implement leasing goals, renewal programs, and resident retention strategies.
- Conduct outreach marketing and maintain knowledge of competitors.
- Coordinate and promote resident events and community-building functions.
- Resolve resident concerns and build relationships with residents and local community.
Requirements
- Bachelor’s degree preferred, or 2–5 years of experience in student or multifamily housing; or an equivalent combination of education and experience.
- Strong working knowledge of Microsoft Outlook, Word, and Excel.
- Experience with property management software, preferably Entrata.
- Familiarity with both market-rate and LIHTC programs is a plus.
- Understanding and adherence to Fair Housing and EEO laws.
Benefits
- Generous Paid Time Off (PTO)
- 401(k) with Company Matching
- Comprehensive Health, Dental, and Vision Insurance
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Life Insurance & Parental Leave
- Employee Assistance Program (EAP)
- Relocation Assistance
- Professional Development & Advancement Opportunities
- Supportive, Fun, and Flexible Work Environment
- Access to an Unmatched Company Culture that values individuality and innovation