Key skills
SalesforceCRMCollaborationSales
About this role
Role Overview
- Own the enablement lifecycle for SMB New Verticals from content creation to delivery to reporting
- Lead onboarding and role-specific upskilling programs
- Host recurring office hours, Q&A sessions, and feedback-driven forums
- Partner closely with Product, Product Marketing, and Strategy & Ops to support new features, tooling, and process enablement
- Track training engagement, satisfaction, and adoption metrics; analyze data to identify gaps
- Build strong working relationships with SMB New Verticals Sales Leaders and cross-functional partners
- Maintain LOB-specific content repositories and workflows
Requirements
- 5-7 years of experience in sales enablement, L&D, sales operations, or a related GTM function
- Strong training execution skills
- Excellent verbal and written communicator, able to simplify complexity and influence stakeholders
- Familiarity with CRM platforms (e.g., Salesforce) and sales enablement tools (e.g., Outreach, Chorus)
- Data-driven mindset, using metrics to evaluate program effectiveness and inform improvements
- Thrive in collaboration with Sales, Product, RevOps, and others
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off and paid sick leave
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program