Business Analyst

Role Overview

• Work with stakeholders and end users to design, modify and implement system solutions to meet the needs and requirements of the Authority.
• Participate in all phases of the development process including analysis, design, development, testing, implementation, maintenance, and support for MSBA Applications and other systems used by the Authority.
• Elicit, analyze and validate requirements for changes to business processes, policies and transaction processing systems.
• Capture requirements and changes through functional specification and configuration documentation.
• Acts as liaison between IT and business users as well as be the primary tester of the MSBA Application’s functionality.

Requirements

• Bachelor’s degree with a major in computer science or other related discipline.
• Five or more years of experience in business analysis, software implementation and/or software quality assurance.
• Ability to work hybrid work schedule
• minimum of two (2) in-office days per week
• Experience with Microsoft Office Suite, Office 365 and web technologies.
• Direct experience with the various stages of the SDLC.
• Ability to achieve successful results working closely with end business users and developers in both agile and waterfall development environments.
• Ability to drive team projects to completion without jeopardizing quality.
• Ability to interpret, analyze, and write complex business systems and documents clearly and concisely.
• Experience with business process improvement.
• Experience with flow charts and screen mock ups using MS Visio and/or other software.
• Experience writing and executing test cases/plans and user stories.
• Strong experience with User Acceptance Testing.
• Ability to effectively present information to end users, the development team and the Director of IT.
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Strong Project Management skills.
• Familiarity with data analytics and visualizations including using tools such as Tableau and/or Power BI.
• A task driven mindset as well as effective multitasking and follow up skills.
• Professional interpersonal style; ability to work and build trust with a diverse range of people.
• Ability to work with tight deadlines.
• Ability and willingness to proactively research and/or solve issues.
• Must be willing to learn and try new tools and approaches, take risks, and stay current in application software knowledge.
• Must be self-directed, highly motivated, with a strong work ethic and customer service approach.

Tech Stack

• SDLC
• Tableau