Quality Improvement Safety Program Manager

Role Overview

• Supports the planning, education and implementation of quality improvement and safety projects throughout the department's practice locations.
• Interventions will take place through inter-hospital collaboration, multidisciplinary communication, and the implementation/analysis of care delivery processes that impact quality metrics.
• Travel and access throughout the department locations is required.
• Serves as a resource for education and training regarding quality improvement, accreditation standards, internal process improvements, and external regulatory requirements.
• Monitors and evaluates the performance of value-based care programs, analyzing data to identify opportunities for improvement, and optimizing program effectiveness.
• Oversees and implements value-based care initiatives and leads special projects to enhance the overall effectiveness and efficiency of the department's care delivery.
• Analyzes and presents clinical and non-clinical dashboard reports to the division as well as hospital leadership and staff.
• Collaborates with leadership to establish organizational quality goals.
• Partners with the clinical leaders including designated quality leads, nursing leaders as well as cross-functional leaders throughout the organization.
• Leads communication with stakeholders and external parties.
• Leads and coordinates special projects to address specific challenges or opportunities within the organization, driving innovation and continuous improvement.

Requirements

• Bachelor's degree in life science, nursing, healthcare management, business, quality improvement science or related fields.
• Must have at least seven years of experience in project management developing and leading quality assessment and performance improvement programs in a healthcare system.
• Candidates must be facile with EPIC's electronic medical record system and have experience in implementing Epic, Six Sigma, Lean or IHI model of Improvement.
• Knowledge of applicable acute care quality, state, federal, and Joint Commission standards/regulations.
• Expected to obtain Professional in Healthcare Quality (CPHQ) status within two years of employment.
• Preferred to have the candidate to currently have or will attain Certified Preferred Professional in Healthcare Risk Management certification.
• Candidates must have experience in Excel, Word, PowerPoint, SharePoint, and Microsoft Teams as well as QI Macros or similar SPC analytics program.

Benefits

• Remote work options (may be granted at department discretion)