Senior Director, Learning and Development

Role Overview

• Lead enterprise learning and development strategy by designing and delivering training solutions that drive business outcomes, influence behavior change, and meet customer and associate needs.
• Translate business objectives into scalable learning strategies by analyzing learner needs, performance gaps, and operational priorities, and aligning solutions to long‑term business goals.
• Drive the development and governance of high‑quality learning content by ensuring brand consistency, instructional excellence, accessibility, and best‑in‑class delivery across modalities.
• Provide strategic direction for learning initiatives by overseeing needs analysis, blended learning design, content lifecycle management, and continuous improvement practices.
• Partner cross‑functionally with senior leaders and stakeholders to ensure learning solutions are integrated into business operations and delivered on time and on budget.
• Build and lead a high‑performing learning organization by identifying capability gaps, attracting and developing top talent, supporting succession planning, and fostering mentorship and engagement.
• Establish learning design standards and success metrics by defining effectiveness measures, evaluating program impact, and expanding learning management and delivery capabilities.
• Champion a culture of integrity, inclusion, and accountability by embedding Walmart’s values into all learning programs and reinforcing ethical standards and the Open Door Policy.
• Oversee learning and development budgets by forecasting resource needs, monitoring spend, evaluating financial impact, and ensuring fiscal discipline throughout project lifecycles.
• Develop and leverage internal and external partnerships to accelerate innovation, expand learning capabilities, and support community engagement and business priorities.

Requirements

• Bachelor’s degree in Human Resources, Industrial/Organizational Psychology, Adult Learning, or related field and 6 years’ experience in training development, project management, workforce development, or related area OR 8 years’ experience in training development, project management, workforce development, or related area.
• 10+ years of experience in Learning & Development, Sales Training & Enablement, workforce development, or a related discipline.
• 8+ years of experience leading people and teams, including driving change at scale and influencing across large, complex organizations.
• 4+ years of experience using instructional design and learning development tools.
• 4+ years of experience leading cross‑functional initiatives and stakeholder partnerships.
• 4+ years of people leadership or supervisory experience.
• Project Management certification or equivalent experience leading large, complex programs.

Benefits

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.