Senior Product Manager

Role Overview

• Develop, define, and communicate a clear product vision and strategy, ensuring alignment with business objectives and customer needs
• Construct and maintain a detailed product roadmap outlining key milestones, deliverables, and timelines, and regularly update stakeholders on progress
• Conduct thorough market research and competitive analysis to identify trends, gaps, and opportunities for innovation and differentiation in the inventory management space
• Act as the primary liaison and product champion between product management and other departments
• Develop and maintain strong relationships with stakeholders, gathering input and feedback to inform product decisions and ensure stakeholder buy-in
• Coordinate with marketing and sales teams to develop go-to-market strategies, including product positioning, messaging, and launch plans
• Actively participate in agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog refinement to optimize team performance and product delivery
• Collaborate with engineering teams to define technical requirements
• Track and report on product development metrics, such as velocity, defect rates, and delivery timelines
• Manage product development from concept through launch, ensuring that all stage gate criteria are met
• Craft detailed user stories, acceptance criteria, and use cases that clearly articulate the desired outcomes and value of product features and enhancements
• Prioritize the product backlog based on business value, customer impact, and resource availability
• Conduct user testing and gather feedback to refine and iterate on product features
• Engage directly with customers to understand their needs, pain points, and feedback
• Collaborate with customer success and implementation teams to ensure a smooth onboarding process and high levels of customer satisfaction and retention
• Monitor product performance post-launch, analyzing usage data and customer feedback to identify areas for further enhancement and optimization
• Work closely with finance teams to build and iterate on pro-formas and business cases, ensuring the financial viability of product initiatives
• Analyze financial data and forecasts to support strategic decision-making and prioritize product investments
• Regularly review financial performance against projections, making necessary adjustments to business cases to reflect changing market conditions and business priorities.

Requirements

• Experience as a Product Manager or Technical Product Manager, in the pharmacy or healthcare space with specific experience in clinical trials OR pharmaceutical warehouse and logistics (3PL)
• Familiarity with the competitive landscape, customer segments, and emerging trends in the product domain
• Knowledge of revenue models, pricing strategies, and the impact of product decisions on profitability and scalability
• Demonstrated experience managing both service based and software products, with a strong understanding of the entire product lifecycle from conception to delivery
• Proven expertise in building software products on shared platforms and managing products early in their lifecycle, with experience navigating the stage gate process
• Proven expertise in agile methodologies, with a track record of successfully leading cross-functional teams in an agile environment
• Strong technical acumen, with the ability to understand complex technical concepts and communicate them effectively to both technical and non-technical audiences
• Excellent communication and collaboration skills, with experience working closely with sales, marketing, engineering, finance, and customer success teams
• Analytical mindset with strong problem-solving skills, capable of making data-driven decisions to enhance product offerings and customer experience
• Bachelor's degree in Business, Engineering, Science, or a related field
• Experience with tools such as Jira, Confluence, and other agile project management and collaboration tools is highly desirable
• Strong organizational skills with the ability to manage multiple priorities and projects simultaneously in a fast-paced environment.

Benefits

• medical, dental, and vision care
• backup dependent care
• adoption assistance
• infertility coverage
• family building support
• behavioral health solutions
• paid parental leave
• paid caregiver leave
• training programs
• professional development resources
• mentorship programs
• employee resource groups
• volunteer activities