About this role
Role Overview
- Utilize licensing and crisis management skills to assess and address urgent needs.
- Assess care plan requirements and assist in their implementation.
- Utilize proficiency in documentation and technology to streamline member care.
- Offer valuable support and guidance to patients and their families in critical situations.
- Primary point of contact for patients, Monogram field staff, and care center personnel needing immediate support.
- Provide seamless transitions by providing comprehensive handoffs to incoming staff.
- Conduct chart auditing during non-peak call volumes.
- Emergency/disaster outreach as events occur.
- Support service level agreement (SLA) compliance for annual assessments and care plans.
- Assist in post-hospital outreach to ensure patient needs are met, with no outstanding needs that could result in readmissions.
Requirements
- Maintain a current and valid RN license, allowing you to practice across state lines.
- Minimum of 3 years of clinical nursing experience, with a preference for emergency care, critical care, or triage backgrounds.
- Availability to adjust shift flexibly in response to peak coverage or staffing needs.
- Demonstrate the ability to communicate calmly and confidently during high-stress situations.
- Build strong relationships with team members and patients through effective rapport-building.
- Exhibit meticulous attention to detail and outstanding organizational skills.
- Show unwavering dedication to patient safety and delivering high-quality care.
Benefits
- Opportunity to work in a value-based provider organization revolutionizing kidney care delivery.
- Competitive salary that recognizes your expertise and commitment.
- Access to various benefits, including medical, dental, vision, and life insurance.
- Flexible paid leave and vacation policy that supports your well-being.
- 401(k) plan with matching contributions for your financial future.
- Explore career opportunities in a company dedicated to providing high-quality care.