Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone
Use your parts knowledge to assist other NAPA team members answer questions for customers
Providing outstanding customer care and interactions with everyone who comes into our NAPA Store!
Bring customer focus and high energy to our fast-paced stores
Welcome retail customers into our retail stores and engage to provide a positive consumer experience
Use technology (computer), cash register, telephone, and paper catalog system

Valid Driver’s License
Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts.
High School Diploma or GED.
Technical or Trade school courses or degree.
Excellent verbal and written communication skills
Love fast paced retail environments
Great listening skills and empathy for customers
Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership (not a deal breaker if you don’t).
Experience in a parts store, auction, retail store, auto body/collision
Knowledge of cataloging AND/OR inventory management systems, a plus
Entirely customer-centric (external/internal)
ASE Certifications

Awesome people and brand
Competitive Pay
Outstanding health benefits and 401K
Stable company. Fortune 200 with a “family” feel
A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
Great training, and ongoing development with support from multiple leaders/your team

Store Counter Sales

Key skills