Product Owner

Role Overview

• Serve as the primary Product Owner for Occupier Salesforce and associated CRM and business development platforms, accountable for product vision, roadmap, and backlog outcomes aligned to business priorities.
• Partner with brokers, market leaders, business development, and client teams to identify workflow needs and define product capabilities that improve pipeline management, account strategy, pursuits, and client engagement.
• Own backlog management end-to-end: define epics and user stories, establish acceptance criteria, prioritize work based on business outcomes, and maintain clarity on scope, sequencing, and dependencies.
• Lead continuous discovery and solution shaping in partnership with UX, engineering, data, and business stakeholders—ensuring delivery teams understand the “why” behind priorities and the intended user outcomes.
• Drive release readiness and adoption planning in partnership with enablement and support teams, including communications, training inputs, support readiness, and post-release stabilization.
• Drive CRM-connected workflows and integrations that reduce friction for brokers, including Slack-enabled notifications, task routing, approvals, and real-time visibility into key account and deal signals.
• Coordinate across integrated platforms and data sources (CRM, client intelligence, marketing touchpoints, research content, analytics) to ensure cohesive experiences and consistent data definitions.
• Partner with technical teams to ensure product decisions support scalability, maintainability, security, and data quality, while minimizing operational disruption for the business.
• Establish and track success metrics to measure adoption and business impact (e.g., activity quality, pipeline visibility, cycle time, data completeness, usage patterns), and iterate based on insights.
• Manage stakeholder expectations through clear communications, decision framing, and tradeoff discussions, ensuring alignment across business and technology leadership.
• Maintain awareness of CRM and sales enablement technology trends and best practices, bringing forward opportunities that strengthen competitive position and client outcomes.

Requirements

• Bachelor’s degree in Business, Information Systems, Real Estate, Computer Science, or equivalent education or experience.
• 5+ years of experience in product management, product ownership, business systems ownership, or a related role delivering enterprise platforms in a B2B environment.
• 3+ years of experience owning Salesforce (Sales Cloud and/or related products), including backlog prioritization, workflow design, and stakeholder management, preferred.
• Demonstrated experience partnering with cross-functional technology teams (engineering, data, QA, UX, delivery, enablement) using agile delivery practices.
• Strong ability to translate business needs into product requirements, user stories, and acceptance criteria that drive clear delivery outcomes.
• Excellent interpersonal and communication skills, with an ability to collaborate with non-technical stakeholders, drive alignment, and influence outcomes without direct authority.
• Strong analytical and problem-solving skills, with comfort navigating ambiguity and making outcome-driven prioritization decisions.
• Strong proficiency with Excel and PowerPoint is required; experience producing executive-ready roadmaps, status updates, and decision materials is strongly preferred.
• Knowledge of commercial real estate concepts and leasing workflows is strongly preferred.

Tech Stack

• Cloud

Benefits

• health, vision, and dental insurance
• flexible spending accounts
• health savings accounts
• retirement savings plans
• life and disability insurance programs
• paid and unpaid time away from work