Home
Jobs
Saved
Resumes
Customer Service at Themark | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Customer Service
Themark
Remote
Website
LinkedIn
Customer Service
United States
Full Time
5 hours ago
$20 - $27 USD
Apply Now
Key skills
CRM
Communication
About this role
Role Overview
Serve as the primary point of contact for all customer inquiries through phone calls, emails, and online chats
Provide timely and accurate responses to customer inquiries, addressing any concerns or issues they may have
Collaborate with other departments to resolve complex customer issues and provide a seamless customer experience
Proactively identify opportunities to improve the customer experience and provide feedback to the appropriate teams
Maintain accurate and up-to-date customer records in our CRM system
Meet and exceed customer service targets and goals set by the company
Continuously strive to improve customer satisfaction and loyalty
Requirements
High school diploma or equivalent; post-secondary education in business or a related field is an asset
Minimum of 1 year of experience in customer service or similar position
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to multitask and prioritize in a fast-paced environment
Proficient in Microsoft Office and experience working with CRM systems
Benefits
Competitive salary and benefits package
Opportunities for growth and development within the company
Ongoing training and support to enhance your skills and knowledge
Apply Now
Home
Jobs
Saved
Resumes