Key skills
Sales
About this role
Role Overview
- Provide impeccable customer service to all customers
- Answer any questions the customer may have about available products and services
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Ensure customer satisfaction
Requirements
- Customer service agents with a passion for excellence
- Soft sales experience an asset
- Strong problem-solving skills
- Empathetic disposition
- Call center or customer service experience preferred
- Sales experience an asset
- Basic knowledge of computer software and office systems
- Secondary Level Passes in Mathematics and English Language
- Flexibility to work different shifts (including evenings, weekends, or holidays)
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
Benefits
- Flexible work arrangements