Collaborate with product, operations, and go-to-market leaders to identify the most impactful problems to solve and translate ambiguous business questions into structured analytical frameworks
Present insights and recommendations to executives and influence strategic decisions across your business unit
Develop a deep understanding of your domain's challenges, competitive landscape, and growth opportunities
Own key business metrics and KPIs: defining, instrumenting, and evangelizing them across stakeholders
Build scalable data infrastructure
Design, build, and maintain dimensional data models using dbt that serve as the foundation for analytics across your domain
Create self-service dashboards and reporting tools in Looker/Databricks that empower teams to answer their own questions
Establish data quality standards and monitoring to ensure stakeholders can trust the data
Operationalize analytical workflows that scale beyond one-time analyses—building reusable frameworks, automated monitoring, and sustainable data products
Own high-impact analytical initiatives
Depending on your business unit, you might: App: Design and analyze growth experiments, build fraud detection models, optimize conversion funnels, and measure product feature adoption to drive user growth and reduce losses API: Create partner health scorecards, analyze API usage patterns, monitor integration reliability, and identify expansion opportunities to strengthen partnerships and operational visibility Carrier Operations: Develop carrier variance and cost attribution models, track SLA performance, identify margin leakage, and improve operational efficiency to recover costs and drive accountability.
Requirements
6+ years of experience in analytics engineering, data engineering, data science, product analytics, or related roles with increasing scope and impact
Expert SQL skills: You write complex, performant queries and deeply understand data modeling principles and optimization techniques
Analytics engineering expertise: Proven experience building and maintaining data transformation pipelines with dbt or similar tools.
Data visualization proficiency: Strong experience with Looker or similar BI platforms (Tableau, Mode, Hex) creating dashboards that drive action, not just display data.
Modern data stack knowledge: Hands-on experience with cloud data warehouses such as Databricks and relevant AWS technologies for big data & analytics.
Business acumen and communication: You translate technical findings into clear narratives that resonate with both technical and non-technical audiences.
Proven impact: Clear examples of analytical work that led to measurable business outcomes (e.g revenue growth, cost savings, improved conversion rates, or operational efficiency gains)
Strategic thinking: You don't just execute requests; you proactively identify opportunities, ask clarifying questions, and recommend the best path forward
Autonomy and ownership: You're comfortable working independently, managing ambiguity, and seeing complex projects through from conception to adoption.
Tech Stack
AWS
Cloud
SQL
Tableau
Benefits
Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents).
Pets coverage is also available!
Take-as-much-as-you-need vacation policy & flexible working hours
One week-long company wide winter slow down
3 Volunteer Days Off (VTOs)
WFH stipend to set up your home office
Charity donation match up to $100
Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings.