PGC Digital (America) Inc is a CMMI Level 3 Company seeking a hands-on Field Engineer to ensure the technical success of their data collection hardware. The role involves testing wearable devices, troubleshooting issues, and optimizing operational procedures.
Responsibilities:
- Stress Testing: Put multiple wearable devices through their paces in different conditions (speed, temperature, humidity, dust, lighting etc)
- On-site Debugging: Troubleshoot data capture, connectivity, ergonomics, battery life, and software crashes in real-time to minimize downtime
- UX/Ergonomics Feedback: Collect detailed feedback from human demonstrators regarding wearable weight, comfort, interference, and heat dissipation during long shifts
- Technical Reporting: Create structured testing reports to help teams prioritize key fixes and feature requests
- Feature Validation: Act as the first user for new software features or hardware mods before they are rolled out to the broader operator fleet
- Process Engineering: Work with the operational team to design the most efficient way to charge, sync, and deploy multiple wearables simultaneously
- Data Quality Control: Monitor & analyse incoming data streams for quality issues and share feedback & insights with the technical team to help resolve these
- Training: Build technical training manuals and train non-technical operators on how to handle and maintain the hardware
Requirements:
- Technical Background: Degree in Mechanical, Electronics, Mechatronics, or Software Engineering (or equivalent hands-on experience)
- Hardware Literacy: You are comfortable working with hardware devices. You've ideally worked with embedded systems (Linux/Android), cameras, or IMU sensors
- Field Grit: You enjoy being out of the office. You are comfortable working in factories, farms, or busy urban centers where conditions aren't perfect
- Analytical Mindset: You can look at a failing data pipeline and systematically isolate whether the issue is hardware, software, or human error
- Communication: Excellent English communication skills (written and verbal) to document technical issues for a global engineering team
- Experience: 2+ years in field engineering, hardware testing, or robotics operations. Experience with wearable tech & vision systems is a major plus