Own the AI product roadmap across servicing, collections, and compliance, driving from vision through execution.
Translate operational workflows and lender pain points into clear AI feature requirements and measurable outcomes.
Lead cross-functional teams (engineering, data, operations, legal/compliance) to design, build, and ship AI features.
Evaluate and integrate with third-party AI providers; own partner selection, pricing, integration strategy, and ongoing performance monitoring.
Work closely with legal and compliance teams to ensure all AI solutions meet regulatory, audit, and explainability standards.
Instrument AI features for performance measurement (accuracy, deflection, compliance rates, etc.) and drive continuous iteration.
Act as the internal evangelist for AI capabilities, providing product expertise to operations, customer success, and clients.
Stay ahead of emerging AI capabilities and vendor landscape to inform the roadmap.

10+ years of Product Management experience, ideally in fintech, credit, payments, or similar regulated domains.
Proven experience building or launching AI-powered products, ideally involving Agentic AI, NLP, chat/voice automation, or compliance tools.
Track record of leading cross-functional teams and shipping in regulated environments.
Strong analytical skills (SQL fluency, experimentation, metrics definition).
Excellent written and verbal communication skills across technical and business audiences.
Comfort balancing strategic vendor partnerships with hands-on product development.
Obsession for operational detail, scalability, and compliance.
U.S. Work Authorization is required.

Senior Product Manager, AI Platforms

Key skills