Global Director – Shopify Alliance

Role Overview

• Co-own the joint global business plan (including Sales & Marketing plans) with your Shopify counterpart
• Collaborate on GTM planning and track progress to plan
• Collaborate with the Insider One Product & Shopify tech partnership team to lead joint roadmap development and scoping, and track progress to plan
• Align with Shopify and execute on sales enablement and account mapping initiatives
• Be accountable for updating the app listing and partner directory to highlight Insider One with brands
• Stay up to date on required migrations/APIs
• Collaborate with the Insider One Product & Shopify tech partnership teams to investigate opportunities to improve integration or build new products for joint customers
• Manage partner program certification questionnaires by collaborating with (and seeking input from) relevant teams (e.g., security, product, sales, solution consulting, etc.)
• Collaborate with Insider One regional partnership and sales teams to drive strategic growth initiatives with Shopify globally
• Collaborate with Insider One Regional Field Marketers to engage with Shopify to plan joint activation at key industry events and trade shows (including, but not limited to, NRF, Shoptalk, etc.)
• Collaborate with the Insider One marketing team and the partner to plan and execute co-marketing activities with Shopify
• Generate leads and track your pipeline and revenue generated through and with Shopify globally
• Leverage Shopify to increase Insider One’s brand awareness globally
• Ensure all the adjacent organizations within Insider One (Product, Sales, Marketing, Solution Consulting, and Customer Success teams) are continually kept informed of progress to plan
• Work with Insider One global offices to continually improve their partnership practice, grow their portfolio of partners, create go-to-market plans, drive expansion opportunities, and manage and grow the partnership

Requirements

• BS/BA degree required
• 10+ years of experience in eCommerce and/or Customer Engagement platforms
• Deep familiarity with the joint value proposition of Shopify partnering with customer engagement platform providers, particularly targeting merchants for B2C sales motions
• Familiarity with Shopify’s customer success processes targeted to increase GMV for merchants is a significant plus
• High analytical skills and the ability to quickly understand complex issues and develop/apply simplifying frameworks to facilitate broader organizational understanding, decision-making, and action
• Deep understanding of solution selling with a joint solution offering from Insider One + Shopify
• Ability to establish clear targets with partners and develop plans and objectives to achieve those targets
• Output-oriented, with a very strong ability to personally create high-quality, customer-facing content including presentations and datasheets
• Excellent project management skills; able to effectively manage multiple ongoing projects to meet deadlines
• Experience with the B2B SaaS (Software as a Service) business model
• Experience in the marketing technology space preferred but not required.

Benefits

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.
• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.
• Help build the team you want to work with and enjoy rewarding referral bonuses.
• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.
• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.