Responsible for the installation, maintenance, and troubleshooting of designated computer applications (SAP).
Work with end users to resolve issues, as well as developing and implementing new applications where applicable.
Monitoring 3rd party providers/vendors (i.e., SLA & other monitoring tools).
Troubleshoot complex issues regarding Raw Material and Finish Good Traceability Setup (Warehouse Serialization).
Understanding of SAP ERP modules (i.e., MM, SD, PP).
Document application processes and procedures.
Ensure testing activities within given systems are being executed according to test plan.
Provide mentoring / training to team members.
Respond to user requests for assistance with system functionality.
Submit issues to appropriate vendors that are outside the scope of local IT.

Bachelor’s degree in Information Technology, Computer Science, or a related field.
5+ years proven application support experience.
Manufacturing experience in Production environments using SAP is required.
Supply Chain experience in Manufacturing environments using SAP is required.
Material and Finish Goods Quality module in SAP is desirable.
Previous configuration/troubleshooting of SAP Fiori Apps, CDS Views and Reporting/Dashboards is desirable.
Knowledge of at least one Manufacturing Supply Chain Control Tower system (either commercial or in-house) and its associated KPIs is required.
Experience installing, configuring, documenting, testing, training, and implementing new applications.
Strong computer, hardware, software, and analytical skills.
Proven ability to assess business needs and translate them into relevant solutions.
On/off shift support will be needed for project startup support.
Willing and able to participate in the on-call schedule/rotation.
Strong written and verbal communication skills.
Strong multi-tasking, problem solving and time management skills.

Safety
Must embrace Safety as a personal best practice by adhering to all safe work practices and following all applicable rules and regulations.
100% participation in Safety training activities is required.

SAP Application Engineer

Key skills