Bilingual Virtual Assistant, Spanish – English

Role Overview

• Manage emails, calendars, and schedule appointments in both English and Spanish
• Organize and maintain digital files and records in both languages
• Handle general office tasks such as data entry, document preparation, and research
• Provide customer support and client communication in both languages via email, phone, and chat
• Assist with translation and transcribing documents between Spanish and English as needed
• Respond to customer inquiries in both English and Spanish
• Follow up with clients and leads to ensure a high level of satisfaction
• Assist with onboarding new clients, including the preparation of bilingual materials
• Help create, schedule, and manage bilingual content across social media platforms
• Draft and translate marketing materials, email campaigns, and newsletters
• Conduct online research and prepare bilingual reports for clients or management
• Update and maintain CRM systems with bilingual data
• Assist with data entry and analysis for reports

Requirements

• Fluent in both Spanish and English
• Previous experience as a Virtual Assistant or in a similar role
• Strong organizational and time-management skills
• Proficiency with Google Suite, Microsoft Office, and social media platforms
• Ability to handle confidential information with discretion
• Excellent multitasking abilities in a remote work environment
• Familiarity with basic customer service practices and techniques

Benefits

• Fully Remote
• Flexible hours based on business needs
• Competitive hourly rate
• Performance-based incentives and opportunities for growth