Key skills
AzureBIPower BIAzure ADEntra IDActive DirectoryCommunication
About this role
Role Overview
- Works with end users to diagnose and resolve technical issues and identify needs and implement solutions in Teams, SharePoint and MS 365 environment.
- Collaborate with Help Desk and other IT teams to resolve incidents and service requests.
- Create and maintain technical documentation, user guides, and training materials.
- Conduct training sessions and workshops to promote effective use of M365 tools.
- Develop and maintain Power Automate flows and Power Apps for business process automation.
- Integrate SharePoint with other M365 services and third-party tools.
Requirements
- Bachelor’s degree in Business Administration, Business Management, Computer Science, Information Systems, Operations Research or related fields.
- 5+ years of relevant experience (5+ years of additional experience may be substituted for education).
- Dept of VA or U.S. Government contracting experience required.
- Demonstrated ability to manage, configure, and troubleshoot SharePoint and Teams environments, including distribution lists and memberships.
- Skilled in designing, implementing, and maintaining workflows and automations using Microsoft Power Automate to streamline business processes and enhance productivity.
- Knowledgeable in implementing security best practices and ensuring compliance with organizational and regulatory requirements within the M365 and SharePoint environments.
- Excellent communication, problem-solving, and organizational skills.
- Strong understanding and hands-on experience with Active Directory (AD) and Entra ID (formerly Azure AD), including user and group management, authentication protocols, and policy enforcement.
- Proficiency in administering the full suite of Microsoft 365 applications, specifically Teams and Exchange.
- Demonstrated ability to create, manage, and optimize Power BI reports and dashboards, integrating data from various sources to provide actionable insights.
Tech Stack
- Azure
Benefits
- LTS shares salary ranges to promote transparency.
- LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.