Lead a scrum team to define and deliver scalable, reliable agent‑facing capabilities
Partner with other product leads, business analysts, and system team experts to understand overall business requirements
Decompose business requirements into actionable user stories for development teams
Facilitate Program Increment (PI) Planning activities
Collaborate with engineering teams to accept and validate backend code
Drive the creation, refinement, and prioritization of user stories
Manage cross-team dependencies to mitigate risks and issues
Promote transparency and alignment by effectively communicating priorities, progress, and risks
Lead or participate in Agile ceremonies
Engage in technical discussions and solutioning sessions

3+ years in digital product ownership or content management
3+ years working in Agile/SAFe environments
Proven ability to translate complex clinical or operational requirements into user-centric content and design experiences
Strong stakeholder orchestration across product, business, compliance, and technology teams
Analytical skills to interpret content performance and optimize for engagement and outcomes
Proven experience facilitating PI Planning and driving alignment across multiple teams
Demonstrated ability to write clear, technically sound user stories and validate backend functionality through acceptance testing
Preferred qualifications: Health insurance or healthcare industry experience
Experience with the Software Development Life Cycle (SDLC)
Product Owner or Product Management certification or formal training (e.g., PSPO, SAFe PO/PM)
Experience with common Agile tools such as Rally, Jira, or similar platforms
Experience with accessibility standards
Proficiency with collaboration tools like Microsoft Copilot, Teams, ERM (RTC)

Product Owner – Digital Product

Key skills