Own end-to-end delivery of certification and certification-adjacent initiatives from initial request and scoping through execution, approval, and implementation.
Define initiative scope, milestones, dependencies, and success criteria in partnership with Product and Engineering.
Actively manage risks, assumptions, dependencies, and tradeoffs across multiple concurrent initiatives.
Drive accountability across internal teams and external partners to ensure on-time delivery.
Develop and own the long-term certification roadmap for Bluefin’s products, platforms, and features.
Prioritize certification efforts based on business needs, product launches, and regulatory requirements.
Track industry trends and changes in certification requirements to inform planning and ensure ongoing compliance.
Manage certification work as part of a broader initiative portfolio, balancing capacity, priority, and business impact.
Act as the primary point of contact for external certification partners, including device vendors, payment processors, acquirers, and compliance bodies.
Maintain up-to-date certification documentation, test plans, and technical requirements.

7+ years' experience in certification testing, quality assurance, or technical program management
In-depth knowledge of EMV, P2PE, and payment industry certification standards
Experience managing certifications for POS, eCommerce, and mobile platforms
Strong understanding of certification testing, scripting, and automation practices
Excellent organizational and project management skills
Strong communication skills for interfacing with partners and internal stakeholders
Familiarity with web-based platforms and testing frameworks
Proven experience leading complex, cross-functional technical initiatives
Strong dependency, risk, and stakeholder management skills
Ability to operate effectively in a fast-paced, partner-driven environment with competing priorities

Program Manager, Certification

Key skills