Adoption Specialist – Radiology IT

Role Overview

• Create, update, and maintain training materials, including manuals, presentations, e-learning modules, and job aids.
• Effectively introduces, demonstrates, and trains customers on Fluency for Imaging in live and virtual classrooms using a blended approach incorporating adult learning concepts and best practices.
• Assess learners’ level of content comprehension throughout training.
• Participate in project implementations with key stakeholders, including pre and post go live participation if applicable.
• Gather feedback and implement changes to improve training experiences and learning outcomes
• Serve as Subject Matter Expert (SME) on adult learning theory and training delivery best practices.
• May serve as SME, mentor or contributor for Fluency for Imaging to internal Jacobian teams, such as Implementations, Support, Documentation, Instructional Design and others as designated.
• Partners effectively with customer and implementation project team to understand, prepare for, and deliver on learning objectives and customer business objectives.
• Consults with project team and customers to advise on workflow and Jacobian best practices.
• Meets all department and leadership compliance and documentation expectations.

Requirements

• Bachelor of Education or Science/Arts degree (or equivalent experience).
• 2+ years healthcare experience or experience in the healthcare industry, specifically within an imaging/radiology environment.
• Strong written and verbal communication skills.
• Excellent organizational, problem-solving, and interpersonal skills.
• Responds strongly and positively to challenging work and deadlines.
• Demonstrated capability to facilitate training and knowledge of adult learning.
• Demonstrated capability to manage multiple project streams and partnering with multiple teams.
• Willingness to travel up to 75% across the U.S. and Canada.

Benefits

• Join a fast-growing healthcare technology company at the forefront of AI innovation in radiology.
• Own meaningful work that impacts radiologists, healthcare systems, and patient outcomes worldwide.
• Collaborate in a mission-driven, innovative culture built on trust, quality, and purpose.
• Enjoy flexibility, with adaptable hours and remote work.
• Competitive compensation and benefits, including health insurance plans, 401(k), and other perks supporting your well-being.