AVP / VP, Revenue Cycle Management Operations, Customer Advocacy

Role Overview

• Collaborate with health system clients on a range of complex assignments to provide practical and innovative solutions
• Assess the current performance of revenue cycle operations by conducting interviews, observations, document review, data-driven insights, and processes
• Proactively identifies opportunities for financial, operational, and delivery performance enhancement
• Spearheads the successful implementation of our product and service suite with new and existing clients
• Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes
• Analyze business metrics trends, potential issues & escalations, client feedback & business strategy

Requirements

• 7+ years of experience in ambulatory or acute operations management and management consulting or advisory services
• 5+ years of revenue cycle experience, including Patient Access and Billing
• Proven record of accomplishment in managing large-scale parallel transitions
• Expertise in leading revenue cycle assessments, system implementations, and operations
• Expertise in revenue workflow optimization and/or performance improvement
• Willingness and ability to travel as required
• Master’s degree in business or healthcare, such as MBA, MHA, or MPH

Benefits

• healthcare
• 401 (k)
• paid time off