AVP, Customer Advocacy – Revenue Cycle Management

Role Overview

• Proactively identifies opportunities for financial, operational, and delivery performance enhancement.
• Spearheads the successful implementation of our product and service suite with new and existing clients, driving exceptional business and financial outcomes through RCM transformation.
• Partner closely with our technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.
• Analyze business metrics trends, potential issues & escalations, client feedback & business strategy.

Requirements

• 7+ years of experience in ambulatory or acute operations management and management consulting or advisory services.
• 5+ years of revenue cycle experience, including Patient Access and Billing.
• Proven record of accomplishment in managing large-scale parallel transitions.
• Expertise in leading revenue cycle assessments, system implementations, and operations.
• Expertise in revenue workflow optimization and/or performance improvement.
• Willingness and ability to travel as required.
• Master’s degree in business or healthcare, such as MBA, MHA, or MPH

Benefits

• healthcare
• 401 (k)
• paid time off