Audit producers and processors;
Compose business correspondence for supervisors, managers and professionals; this includes responding to Department of Insurance complaints and drafting specialized letters to our insureds;
Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if processes were managed accurately;
Audit policy cancellation requests within company guidelines;
Organize and work with detailed office records, maintaining files and/or logs of various projects;
Audit processes for new business insurance policies, renewals, endorsements, and claims;
Process, prepare, and submit business or government forms;
Review and verify data, such as age, name, address on insurance applications and policies;
Transcribe data to worksheets and enter data into computer for use in preparing documents and present audit results;
Maintaining communication with Supervisor on progress of ongoing tasks and/or projects;
Anticipate project needs, discern work priorities, and meet deadlines;
Maintain that sensitive information regarding employees and the Company is kept confidential;
Provide back up when requested for other business needs
Complies with state and federal laws, Department of Insurance criteria, insurance carrier and Aspire General Insurance Services policies, procedures, and work rules;
Prompt and regular attendance;
Other duties as assigned.

Experience in the property and casualty insurance industry required;
Experience in related field and responsibilities required;
Strong administrative qualities in back end processing;
Advanced proficiency in MS Excel;
High School diploma or GED required and college degree preferred;
A clear understanding of insurance industry practices, standards and terminology;
Ability to set priorities and perform multiple tasks;
Ability to solve practical problems; deal with concrete variables in situations; and to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Familiar with Microsoft Office;
Ability to use Internet and adapt to new software programs and changes in technology;
Ability to negotiate;
Ability to adapt to a paperless environment.

Quality Assurance Specialist I

Key skills