About this role
Role Overview
- Perform outbound surveys from home with respondents and accurately record their answers.
- Collect and record opinions on various topics including politics and customer satisfaction.
- Help clients make informed business decisions through data collection.
Requirements
- Must live and work in one of the following U.S. states: AL, AR, GA, IA, ID, IN, KS, KY, LA, MN, MS, MT, NC, ND, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, WI, WV, or WY
- Must be 18 years or older (16+ in SC, GA, and TX)
- Ability to read and speak clearly
- Ability to handle difficult calls in a professional manner
- Ability to listen and comprehend respondent answers and accurately and efficiently type answers into the Company’s survey software platform
- Typing speed of 30 wpm while maintaining accuracy is preferred
- Ability to sit and type for majority of shift
- Ability to provide own equipment (laptop, headset, webcam etc.)
- Have a dedicated, quiet working space that is free of distractions to conduct business
- Windows machine running Windows 10 OR Mac computer running a recent version of MAC OS
- No Chromebooks
- these are not compatible with our systems
- 8 GB of RAM
- 64 bit Operating system
- 1.8GHz CPU or faster with at least 2 cores
- An installed anti-virus
- Most recently updated version of Chrome browser
- Ability to download software to the computer
- A personal email address capable of receiving files
- 10 Mbps download internet access speed, 5 mbps upload speed or higher.
- Direct plug-in wired access to the data connection (should be postpaid)
- Direct plug-in access for power for computer or laptop
- USB or other WIRED headset with mic. NOT QUALIFIED: corded jack type, any gaming headset (usb or not), Wireless/Bluetooth, True wireless Mono or Stereo type of headset
- Working Webcam
- Smart phone capable of downloading apps and receiving incoming messages via data or WiFi connection
- Quiet, noise-free home office space that is free of distractions.
- Knowledgeable in using the computer and can navigate.
Benefits
- Work remote from the comfort of your home
- We will train the right candidate