Build and establish a pipeline of new prospects from which to close new sales opportunities
Pursue sales leads and research prospects that match our service offerings
Gain understanding of specialized products, services, markets, and clients
Identify key decision makers and engage with those to introduce the IMS product and services
Perform continued follow-up activities/pipeline management to close new business
Partner with Senior Sales personnel to begin building contacts and identify sales opportunities
Engage with customers over the phone and internet (e.g., chat, email, video conferencing, etc.) to close sales
Successfully complete daily KPI expectations for prospecting, follow-up calls/emails, and other activities
Maintain high call volumes
Update prospecting pipeline through CRM (we use Salesforce!) in real time and show and manage stage progression, anticipated close date, contextual notes, and estimated deal value
Accurately forecast monthly outcomes derived from pipeline, activity, and deal specific data summation
Send proposals and process contracts through company systems
Dutifully record, process and complete customer data entry through discovery and qualification process in Salesforce

1+ years of relevant sales experience; preferably selling SaaS/technology related products or services with a track record of consistently closing new business
4+ years of general work experience
Superior personal integrity and ownership of outcomes, and coachable mindset
Relationship building and client-centric skills
Ability to coach customers on best practices; uncover pain points and recommend solutions
Exhibit an empathetic small business growth mindset to identify meaningful opportunities for prospects benefit
Ability to cold call and build a resourceful pipeline
Possess exceptional communication skills, both verbal and written, and be an active listener
Highly organized with strong attention to detail
Proficiency in Customer Relationship Management (CRM) tools (we use Salesforce!), including solid understanding of CRM and order management functionality, as well as desktop software programs including Microsoft Office (Outlook, Word, Excel, PowerPoint, etc.)
Web/tech savvy with an aptitude to learn new SaaS products.

Associate Account Executive

Key skills