Effectively dispatch a fleet using proper procedures for real time management of freight and drivers ensuring high level of data accuracy within the system.
Maintain highest driver relationship and satisfaction of new and tenured drivers by onboarding new drivers and regularly reviewing driver scorecards.
Advocate for driver needs and effectively communicate policy changes to the fleet.
Oversee fleet of drivers ensuring all team members are properly trained.
Promote a culture of safety in all daily activities by addressing safety concerns.
Requirements
Bachelor's degree preferred or substituted with 4 years of similar experience
2 years of dispatching CDL Class A truck drivers
Computer applications experience and proficiency in Microsoft Office
TMS experience desired. TMW preferred
Working knowledge of DOT, OSHA and related safety regulations
Excellent customer service, problem solving, and decision making skills
Ability to develop a working knowledge of all terminal operation aspects