The Dispatch Manager is responsible for the successful execution of customer freight delivery and daily oversight of their assigned fleet.
Effectively dispatch a fleet using proper procedures for real-time management of freight and drivers ensuring high level of data accuracy within the system.
Maintain highest driver relationship and satisfaction of new and tenured drivers.
Advocate for drivers in relation to executable plans, communicate policy changes, and oversight of the fleet.
Requirements
Bachelor's degree preferred or substituted with 4 years of similar experience
2 years of dispatching CDL Class A truck drivers
Computer applications experience and proficiency in Microsoft Office
TMS experience desired. TMW preferred
Working knowledge of DOT, OSHA and related safety regulations
Excellent customer service, problem solving, and decision making skills
Ability to develop a working knowledge of all terminal operation aspects