AI prompting & Implementation: Design, develop, and optimize prompts for large language models and AI systems.
Business process analysis & optimization: Analyze existing business processes involving customer interactions and data management.
Data analysis & reporting: Collect, analyze, and interpret complex datasets related to AI performance and customer metrics.
Stakeholder collaboration & training: Partner with customers and teams to ensure AI solutions align with organizational goals.

Bachelor's degree in Business Administration, Data Analytics, Computer Science, or related field.
5-7 years of experience in business analysis, process improvement, or customer operations.
Demonstrated experience with AI/ML tools, particularly large language models and prompt engineering techniques.
Strong understanding of customer management systems, CRM platforms, and business process mapping.
Experience in customer success, account management, or client-facing roles.
Knowledge of agile methodologies and project management frameworks.
Certification in business analysis (CBAP, PMI-PBA) or related field.
Background in financial services, SaaS, or technology consulting.
Experience with specific AI platforms such as OpenAI, Anthropic, or enterprise AI solutions.

Competitive salary commensurate with experience
Comprehensive benefits package including health, dental, and retirement plans.
Opportunities for professional development and training in cutting-edge AI technologies.
Collaborative work environment with exposure to innovative projects and emerging technologies.
Flexible work arrangements and commitment to work-life balance.

Business Analyst

Key skills