Collaborate effectively across the Zelle product line, working closely with Senior Business Analysts and Product Managers to support the end-to-end delivery of Zelle payments products.
Partner with cross-functional Engineering teams across the US to initiate and support the build of Form3's Zelle gateway, translating product vision into actionable requirements.
Become a Subject Matter Expert on Form3's Zelle products, offering guidance and clarity to both internal teams and external stakeholders.
Analyse the impact of product changes and enhancements quickly and effectively, shaping and documenting requirements to support continuous improvement.
Take full ownership of certain tasks within the team, such as writing user stories, defining acceptance criteria, creating functional features and non-functional specifications, and analysing data.
Develop a high-level understanding of the overall US product line and underlying platform architecture to further inform decision-making and prioritisation.

2 years' experience in a Business Analyst or Junior Product Owner role.
Previous experience working on Zelle products, with demonstrated understanding of how Zelle differs to other US payment schemes.
Proven ability in writing user stories, defining acceptance criteria, and creating functional features and non-functional specifications.
Technical experience working with API and cloud-based product offerings.
Hands-on experience with data analysis and presenting insights to a wide range of internal and external stakeholders.
Sound understanding of the full product development lifecycle.
Excellent stakeholder management and communication skills, with the ability to collaborate effectively across multiple internal teams, particularly within Engineering.
Ability to operate effectively in a fast-paced, high-growth environment.

Business Analyst, Junior Product Owner

Key skills