Design and deliver role-based enablement programs and curricula that improve onboarding, ongoing development and overall performance
Identify the knowledge and skills required for successful outcomes of GTM roles
Establish role-based curriculums and programs that drive knowledge and skill development
Analyze performance data, participation trends, and feedback to provide leadership with insights and inform enablement program improvement/development while closely measuring impact
Collaborate cross-functionally with Marketing, Product, and Operations to ensure consistent messaging, tooling, and processes
Build relationships with key business stakeholders to aid in identifying ongoing needs
Enable teams on product updates, customer engagement best practices, and value-based conversations that drive customer and revenue outcomes
Design front line manager coaching tools that support field adoption and drive lasting change
Drive scalability and consistency across global teams through standardized programs, tools, and frameworks

6+ years of customer-facing experience (ideally bringing firsthand experience in a Customer Success Manager role)
Strong understanding of GTM methodologies and processes (prospecting, sales, onboarding, expansion, retention, renewal, advocacy)
Knowledge of enablement best practices and program design
Familiarity with revenue team tech stacks
Experience designing and deploying AI-based tools and workflows
Demonstrated ability to establish and manage project priorities and timelines to achieve results
Experience building effective, scalable programs in a multi-product product environment
Experience working in a high growth, fast-paced technology environment
Strong facilitation and presentation skills
Curiosity & desire to learn new skills and step into unknown challenges
Excellent verbal and written communication skills

Revenue Enablement Manager

Key skills