Senior Client Success Manager

Role Overview

• Oversee and execute campaigns for larger, strategic accounts with enterprise-level complexity
• Build and maintain strong relationships across multiple client stakeholders and departments
• Proactively identify process inefficiencies and knowledge gaps
• Collaborate with Sales on customer growth and expansion

Requirements

• You have at least 5 years of experience in a client-facing role, ideally with key or enterprise-level accounts
• You have experience in digital and creator marketing and a strong understanding of social media platforms
• You create meaningful relationships and deeply understand client campaign goals and broader business objectives
• You’re data-driven, using insights to tell compelling stories and guide decisions
• You bring a commercial mindset, able to balance execution with long-term account growth and strategic thinking

Benefits

• Health insurance
• 401(k) matching
• Flexible vacation policy
• Team offsites and working hubs
• Professional development budgets