Salesforce Certified Consultant

Role Overview

• Design, implement, operate, and integrate Salesforce solutions to improve business processes, scalability, and operational efficiency
• Serve as a trusted advisor, providing expert guidance on Salesforce administration, configuration, and implementation best practices
• Lead Salesforce automation initiatives using Flows and declarative tools to streamline workflows and optimize system performance
• Partner with business stakeholders to gather requirements, lead process discovery sessions, and deliver tailored, scalable CRM solutions
• Proactively identify project risks, dependencies, and system limitations, recommending alternative approaches and mitigation strategies
• Support the overall health and governance of the Salesforce environment, including release management, system upgrades, and ongoing optimization
• Oversee Salesforce reporting and analytics efforts, developing dashboards, reports, and performance insights to support business decision-making
• Define, implement, and enforce Salesforce data management, quality, and governance standards
• Perform advanced Salesforce administrative functions, including user access, security, workflows, Process Builder, and Flow configurations
• Collaborate closely with Sales, Marketing, and cross-functional teams to improve adoption, performance, and CRM-driven insights
• Design and implement end-to-end business processes for supported teams
• Support and manage integrations between Salesforce and enterprise applications using approved integration patterns
• Provide responsive, solution-oriented support to users and stakeholders, including troubleshooting and issue resolution.

Requirements

• 5+ years of hands-on Salesforce administration and implementation experience, preferably in B2B environments
• Minimum of 4 active Salesforce certifications, such as Salesforce Certified Administrator, Business Analyst, Platform App Builder (Consultant certifications strongly preferred)
• Strong expertise in Salesforce configuration, automation tools, and platform capabilities
• Proven experience designing CRM processes and translating business requirements into scalable technical solutions
• 4+ years of experience implementing Salesforce platforms, including but not limited to Sales Cloud and Service Cloud
• 3+ years of Salesforce development or technical customization experience
• Proficiency with integration technologies such as Web Services, CastIron, or Boomi, and familiarity with enterprise integration patterns
• Experience with analytics and reporting tools such as Tableau or Salesforce Analytics Studio (preferred)
• Familiarity with ETL tools and data integration best practices
• Strong analytical skills, attention to detail, and a creative, solution-oriented problem-solving mindset
• Excellent written and verbal communication skills, including user training and support.

Tech Stack

• Cloud
• ETL
• Tableau

Benefits

• medical
• dental
• vision
• 401(k)
• paid time off