Drive high-impact projects: You will lead and deliver cross-functional initiatives that support brightwheel’s strategic priorities. This could include everything from redesigning our pricing strategy or variable compensation models, to helping launch a new product, to partnering directly with front-line managers to improve our sales and onboarding funnels.
Turn insights into action: You will dive deep
into data, processes, and the customer experience
to identify the critical insights necessary to improve business performance, and translate these into action.
Partner with senior management teams: You will serve as a trusted thought partner to executives across the business. Your independent perspective will be valued.
Achieve extraordinary results: As a business, we set audacious goals. You will be responsible for bringing structure to ambiguous problems
scoping, planning, and executing work from start to finish
to drive measurable outcomes.

4-8 years of work experience at a top management consulting firm or operations role leading cross-functional projects that improved business performance
Exceptional critical thinking, analytical and problem-solving skills: you can bring structure to ambiguous challenges and turn data-driven insights into strategic recommendations
Strong stakeholder and project management skills to effectively influence and manage expectations with senior leaders and cross-functional teams
Demonstrated sound business judgment and strong listening skills; ability to understand the “why” and get to what matters quickly
Ability to digest complex data and present findings in a clear manner that drives decision making and outcomes; experience with financial and strategic modeling
Experience using AI tools in day-to-day work
Desire to learn: this role requires a high level of intellectual curiosity and an eagerness to dive into new problems, domains, tools, and techniques

Business Operations Manager

Key skills