Lead a team of Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Research, design and develop repeatable solutions to support applicable customer architecture needs
Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Work with internal management and strategy teams on development and delivery of relevant solution bundles
Engage applicable manufacturers and their engineering resources for design assistance and lab access
Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
Meet with key vendors to stay current on products and technologies
Maintain Major vendor certifications (Cisco/Juniper/Ciena/Nokia)
Work on achieving additional relevant certifications that would benefit the Architect role
Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
Serve the customer and account needs to ePlus standards
Perform additional relevant tasks, as required
Conduct business in a professional, competent and ethical manner
Adhere to corporate policies and procedures

10+ years of hands-on Service Provider experience
5+ years of experience performing in a Consultant or Architect role
Multiple industry-recognized certifications, e.g.: CCIE, JNCIE, SRA, NRS II
Must be fully knowledgeable and able to design and plan, implement and support Service Provider solutions using three or more of the following technologies, as applicable to specific focus area: Cisco/Nokia/Ciena Transport Systems, Cisco/Nokia/Ciena/Arista Routing Systems, Networking (BGP/MPLS/IGP), DWDM/ROADM, NetDevOps Automation.
Excellent customer service skills both on the phone and in-person
Excellent presentation and documentation skills
Thorough business understanding including costing, P&L and pricing
Good communication skills and a professional demeanor
Ability to think and come up with solutions quickly
Bachelor’s degree preferred

ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)
Details of participation in these benefit plans will be provided if an offer of employment is extended.

Lead Technical Architect – Converged Packet Optical

Key skills