As a Principal Architect in the Service Provider Group (SPG), you will be the practice lead for one of the key Technology focus areas we specialize in.
The Principal Architect will be the Subject Matter Expert responsible for leading and mentoring teams of pre and post sales engineers.
Research, design and develop repeatable solutions to support applicable customer architecture needs
Be an escalation point for Engineers, Sr. Engineers, Consultants, Sr. Consultants and Architects
Work with internal management and strategy teams on development and delivery of relevant solution bundles
Engage applicable manufacturers and their engineering resources for design assistance and lab access
Provide technical leadership and subject matter expertise to drive ePlus sales of applicable technology
Meet with key vendors to stay current on products and technologies
Maintain Major Routing vendor certifications (Cisco/Nokia/Juniper)
Work on achieving additional relevant certifications that would benefit the Architect role
Provide Sales Engineering support, BOM creation, and SOW preparation for complex multi-vendor solutions
Work with the Services Director and the National Practice Leads to develop standardized assessment, delivery and testing documentation to be used by ePlus nationally, for delivery of repeatable services
Serve the customer and account needs to ePlus standards
Perform additional relevant tasks, as required
Requirements
Bachelor’s degree preferred
10+ years of hands-on Service Provider experience
5+ years of experience performing in a Consultant or Architect role
Excellent customer service skills both on the phone and in-person
Excellent presentation and documentation skills
Thorough business understanding including costing , P&L and pricing
Good communication skills and a professional demeanor
Ability to think and come up with solutions quickly
Must be fully knowledgeable and able to design and plan, implement and support IT solutions using three or more of the following technologies, as applicable to specific focus area:
Virtualization
Networking (BGP/MPLS/IGP)
DWDM/ROADM
PON/FTTX
NetDevOps Automation
Benefits
ePlus offers a full range of medical, financial, and/or other benefits (including 401(k) eligibility, employee stock purchase program and various paid time off benefits, such as vacation, sick time, and personal leave)