Execute technical implementations, migrations, and upgrades for client environments
Complete scoped project tasks such as server deployments, firewall replacements, cloud migrations, and network upgrades
Participate in new technology rollouts and infrastructure changes
Support and implement technologies including:
o Microsoft 365, Azure, Windows Server
o Virtualization platforms (VMware, Hyper-V)
o Network infrastructure (LAN/WAN, switches, firewalls, wireless systems)
o SonicWall, Meraki, Unifi, Ruckus
Communicate progress, blockers, and changes clearly with internal stakeholders and client contacts
Document technical work and client environments using IT Glue
Use Halo PSA for task management and time entry
Use Ninja RMM for endpoint visibility and remote access
Perform onsite work as needed to complete implementation tasks
Be flexible with hours — some after-hours work may be required for cutovers or client scheduling
Requirements
Strong foundational knowledge of Microsoft and networking technologies