Office Manager

Role Overview

• Overseeing the daily functions of the Los Angeles office.
• Ensure attorneys are provided with legal support services necessary to maintain the high level of client services.
• Maintain a culture of inclusiveness and teamwork while providing coaching, development, and encouragement.
• Successful leadership and execution of various duties and responsibilities including managing workflow, attorney assignments, and legal support staff.
• Ensure the office is professionally maintained and presentable to clients and visitors.
• Collaborate with business operations departments to implement and adhere to firm policies and procedures.

Requirements

• Supports operations by maintaining office systems and supervising legal support team and receptionist
• Manage workflow, attorney assignments and overflow for legal support staff and receptionist
• Approve PTO and OT requests
• Develop and coordinate backup process for out of office coverage, holiday scheduling and leaves of absence
• Serve as a liaison between the legal staff and Los Angeles Management Committee
• Host regular team meetings to ensure the legal support team is working as one unit to provide highest quality of service to the attorneys
• Provide regular feedback to Los Angeles Management Committee received during the team meetings and suggest solutions to specific issues that may arise
• Plan team social outings
• The Los Angeles Office Manager will ensure the office is professionally maintained and presentable to clients and visitors
• Organizing office operations and procedures to ensure supplies and copy paper levels are maintained throughout
• Reviewing, and approving supply requisitions
• Assigning and monitoring clerical functions.
• Manage Los Angeles operations, to ensure the teams are working together efficiently and effectively to provide the Los Angeles’ attorneys’ daily support
• Strong interpersonal skills with ability to work with team and office leaders as well as legal support staff team members
• Detail oriented to anticipate questions related to workflow and legal staff assignments
• Collaborate with the various business operations departments to implement and adhere to firm policies and procedures, including HR, IT, Accounting, Marketing and Senior Management.
• Participate in the legal staff hiring process by:
• Helping to identify when hiring is needed
• Help determine the level of experience and qualifications required
• Screen and assess candidate qualifications and
• Participating in the interview process
• Training new hires
• Monitor performance of legal support staff and identifying and facilitating opportunities to increase productivity and efficiency.
• Proactively provide constructive feedback for performance issues
• Complete regular reviews of legal staff
• Handle conflicts and resolve complaints and escalate as necessary.
• Work with office and firm management and departments to maintain and implement office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
• Completes operational requirements (managing) employees, following up on work product.
• Keeps office and firm management informed by summarizing information, identifying trends, and communicating results.
• Point of contact for building management for service requests and on-site parking
• Recommends office and workstation assignments with collaboration of Los Angeles Management Committee
• Hosts regular 1 on 1 meetings with legal support staff to provide direction and guidance
• Additional projects as requested by supervisors

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• 401(k) Retirement Plan
• Life Insurance (Basic, Voluntary, & AD&D)
• Paid Time Off (Vacation, Sick Leave, & Company Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Free Food & Snacks in Office
• Wellness Resources
• Commuter Benefits