Project Manager

Role Overview

• Develop and manage the overall program/project plans and timeline, including key milestones and dependencies, and tracking progress against the plan.
• Partner with cross-functional teams, including engineering, operations, product management, and security, to develop and execute the migration strategy.
• Identify and manage project risks and issues, and drive resolution of roadblocks to keep the program on track.
• Ensure that project deliverables are of high quality, best practices and meet customer requirements.
• Communicate project status, risks, and issues to key stakeholders and executive leadership, including regular program updates and presentations.
• Lead and directly manage a team of client resources in the delivery of project-based activities in order to deliver the HealthRules product.
• Provide estimates, SOWs, and project charter documentation in support of on-going client needs and new customer opportunities.
• Maintain direct control over project planning.
• Must be able to set up measures to build the proper foundation that will be a stepping-stone to project success.
• Demonstrate excellence and proven experience in developing project plans and managing project stakeholders, project teams, risks, schedules and budgets.
• Play a key role in the client relationship management continuum and handle a wide range of communication and escalations that demand a high degree of diplomacy, discretion, insight, and judgment.
• Participate and contribute thought leadership to help drive professional services strategies.
• Act as a liaison between various internal organizations (Marketing, Finance, Product Management, etc.) for project-based continuity.
• Provide thought leadership vis-à-vis best practices to help scale and improve the organization.
• All other duties as assigned.

Requirements

• BA/BS degree in related field and over 8 years of experience managing large scale, enterprise-class, billable, software delivery-based projects to external clients.
• Must have healthcare industry and HealthCare Payer and/or Care Management software implementation experience.
• Experience managing teams of 8+ resources with billable work of at least $1M.
• Strong project management skills, including the ability to prioritize work and manage multiple tasks in a fast-paced, dynamic environment.
• Ability to lead and influence teams without direct authority.
• Excellent communication skills, both written and verbal, with the ability to communicate effectively with technical and non-technical stakeholders.
• Experience managing cross-functional teams and stakeholders across the organization.
• Experience managing projects using the Scrum Agile software development framework.
• Candidates should have a general understanding of Case Management, Disease Management, Wellness and/or Utilization Management.
• Candidates should have a general understanding of healthcare payer workflows including claims processing, benefits configuration, member enrollment, correspondence, medical management, and provider contracting.
• Strong knowledge of industry business practices and value offerings.
• Experience working as a project manager implementing enterprise software applications.
• Demonstrated leadership skills.

Benefits

• Health insurance
• Retirement plans
• Paid time off
• Flexible work arrangements
• Professional development